Questions answered

FAQ

Customer-friendly answers today, centralized business rules tomorrow.

How far in advance should I reserve?

The sooner the better. APRS notes that popular equipment can book early.

Is a deposit required?

The current public FAQ states a $50 non-refundable credit-card deposit is used to secure an event date. Before launch, this rule will be confirmed and then centralized inside RentalOS.

Are there other fees?

The current site describes setup/teardown, delivery and other event-dependent charges. The new system is being designed so these rules can be managed from one pricing engine rather than scattered across pages.

What happens if it rains?

The existing policy provides rescheduling/rain-check treatment for weather. Final policy language should be confirmed with APRS before production launch.

Who sets up inflatables?

APRS states that its team handles inflatable setup and teardown.

How safe are the inflatables?

The existing FAQ describes commercial-grade materials, safety entrances/ramps and operating guidance. The future RentalOS asset record can also track inspections and maintenance.